Thank you for purchasing hats from our website. To ensure your shopping experience, we have established the following refund and return policies. Please read the following carefully before requesting a refund or return.

1. Return Request Period
   Customers can request a return or refund within 14 days of receiving the goods. If the item has quality issues, is damaged during shipping, or does not match the order description, please contact our customer service team promptly and provide relevant photos or descriptions for verification.
2. Return Conditions
   Returned items must meet the following conditions:

The item has not been used, washed, or damaged.

It must be in its original condition with complete packaging, tags, and accessories.

A valid order number or proof of purchase must be provided.

Return requests may not be accepted if the item has been used, tags have been removed, or the return period has expired.

3. Refund Processing
   After we receive and inspect the returned item, if it meets the return conditions, we will process the refund within 5 business days. The refund will be processed through the original payment method, and the exact arrival time depends on your payment institution.
4. Shipping Information

For returns due to product quality issues, incorrect item delivery, or damage during shipping, return shipping costs will be borne by this website.

For returns due to personal reasons (such as incorrect size or dislike of style), return shipping costs will be borne by the customer.

5. Return Address
   After contacting customer service and obtaining return confirmation, please send the item to the following address:

7404 CARDINAL CT RIVERDALE GA 30274-3647

6. Important Notes
   Please do not send the item back directly without contacting the customer service team and obtaining return confirmation, as this may result in delays in return processing or failure to complete the refund.

If you have any questions about the refund or return process, please feel free to contact the customer service team, and we will assist you as soon as possible.